1. Introduction

This Privacy Policy describes how Thrivercm (“Company”, “we”, “us”) collects, uses, and discloses your personal information (“Information”) when you use our medical billing services (“Services”).

2. Information We Collect

We collect several types of Information to provide our Services:

• Client Information: Contact details (name, address, phone, email), tax identification number (TIN), and other information needed for billing purposes.
• Patient Information: Protected Health Information (PHI) as defined by HIPAA regulations, including demographics, medical history, insurance information, and treatment details (collected directly from clients or authorized representatives).

3. Use of Information

We use your Information to:

• Provide and improve our Services, including claims submission and follow-up.
• Communicate with you about your account and billing.
• Comply with legal and regulatory requirements, including HIPAA.

4. Sharing of Information

We may share your Information with:

• Healthcare providers and insurance companies involved in your care.
• Third-party service providers who assist us with our Services, under strict confidentiality agreements.
• Law enforcement or other government entities, as required by law.

We will never sell or share your Information for marketing purposes without your explicit consent.

5. Data Security

We take reasonable steps to protect your Information from unauthorized access, use, disclosure, alteration, or destruction. This includes implementing security measures like encryption and access controls.

6. Your Choices

You have certain rights regarding your Information, including:

• Accessing and correcting your Information.
• Requesting deletion of your Information (subject to legal and regulatory restrictions).
• Withdrawing consent for future processing of your Information.

Please contact us to exercise your rights.

7. Children’s Privacy

Our Services are not directed towards children under 13. We do not knowingly collect Information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [your email address] or [your phone number].

Remember, this is a draft.

Here’s why it’s important to consult with a lawyer:

• Compliance with HIPAA: Medical billing services require strict adherence to HIPAA regulations. A lawyer can ensure your policy reflects those requirements.
• State-Specific Laws: Privacy laws may vary by state. A lawyer can ensure your policy complies with all applicable laws.
• Specificity: This draft is general. A lawyer can help tailor it to Thrivercm’s specific data collection practices.